Making Dubai a smart city is the goal of the UAE government. Over the next fifty years, the UAE government intends to employ cutting-edge techniques to establish and improve Dubai's digital lifestyle. Thanks to the next step in Dubai's digital journey, future governments will be able to meet the needs of the people who live in a thriving smart city and give them new chances at prosperity, sustainable growth, and happiness.
By December 2021, the Dubai government will execute all transactions digitally. It is creating app-based services and smart, sustainable cities. Additionally, it promotes the collection and exchange of data to create and modify services that will make customers happy. Dubai already uses RFID to collect road tolls (Salik) and uses Nol smart cards to collect payment for transportation services.
How is digital Dubai transforming Dubai?
After successfully implementing the plan to make Dubai a smart city by 2017, the Dubai government unveiled the "Smart Dubai 2021 Strategy." Four pillars support the project. As follows:
- seamless-offering integrated day-to-day services
- Efficient-making the most use of available city resources
- Preventing hazards and protecting individuals and data
- Customized — improving everyone's business and personal experiences
Some significant initiatives include the Dubai Data Initiative, the Dubai Blockchain Strategy, the Happiness Agenda, the Dubai AI Roadmap, and the Dubai Paperless Strategy. Read about the government of Dubai's initiatives to transform Dubai into a smart city.
Dubai startup assistance
The UAE government is committed to making the country a fresh proving ground for startups and business owners to develop and commercialize cutting-edge technologies. They have started and are still running several programs in the last two years. Among Dubai's startup strategies are the following:
The Challenge of the World of Blockchain
Digital Dubai has been holding the Global Blockchain Challenge for the past two years, encouraging blockchain firms worldwide to propose their most recent breakthroughs that could be used in Dubai. The top three winners of the last challenge were revealed at the Future Blockchain Summit on Thursday, May 3, 2018, after 17 finalists were narrowed down. Following the first competition in 2017, the second competition in 2018 attracted 200 applications from businesses in 85 cities and 53 industries.
Smart City Accelerator in Dubai
In the fields of IoT and connectivity, urban automation and mobility, artificial intelligence, blockchain, open city data, sustainable cities and living, smart government, and the smart retail sector, the Dubai Smart City Accelerator is the top accelerator.
The program, which Startupbootcamp runs, a global network of accelerators for industry-focused startups, focuses on startups creating ground-breaking solutions to help make cities smarter and overcome significant congestion, waste, and energy to improve people's lives. It will focus on projects that use smart infrastructure, smart logistics, smart lifestyles, and smart planning and maintenance to solve problems that people face every day.
Future Accelerators in Dubai
Dubai Future Accelerators (DFA) is a rigorous nine-week program that brings together the most innovative technology companies in the world with the best government agencies to come up with solutions that will change the game.
The DFA program tackles problems using cutting-edge technologies like blockchain, artificial intelligence, machine learning, and the internet of things.
Smart Global Network
The Smart Cities Global Network is a global network of smart-city stakeholders that links cities and provides a vast international forum for exchanging perspectives, insights, and ideas on the most effective ways to build future-proof smart cities. Fourth Industrial Revolution innovations include smart living and services that put the needs of people first while utilizing technology. The Smart Dubai Global Network (d3) was shown off at the Dubai Design District's annual "Future, Now" event.
Users can connect through the Network's worldwide smart city directory and join the Network online. To exchange information about the implementation of technological and smart city initiatives, ecosystem enablement initiatives supporting startups and entrepreneurs, skill development, publications, events, awards, and other topics, Smart Dubai and other network members may get in touch with one another. The Network focuses on things important to smart cities, like big data, city experiences, artificial intelligence, paperless governance, blockchain, digital identification, and platforms for shared services.
Ethical guidelines for artificial intelligence
The potential for innovation and the rapid growth of AI in various sectors is tremendously exciting. But there is an urgent need for a detailed and honest conversation about AI ethics and the rules that organizations that use this technology must follow.
Dubai's Ethical AI Toolkit was developed to offer helpful assistance throughout a municipal ecosystem. It helps people understand how AI systems can be used ethically and aid the industry, academia, and industry. It includes principles and directives and a platform self-evaluation tool for developers.
The ultimate goal is to get many people to agree on a set of rules for the ethical use of AI, not just in Dubai but all over the world.
The UAE government wants Dubai to lead the way in AI development and use it in ways that foster creativity and bring happiness and benefits to people.
- Ethics: AI systems should be transparent, responsible, and understandable.
- Security: Artificial intelligence (AI) systems must be safe and secure while serving and protecting humans.
- Humanity: AI should be beneficial to humankind and consistent with human values in the long and short term.
- Inclusivity: AI should be managed globally, benefiting all members of society while upholding human rights and dignity.
The goal of the UAE government is to transform Dubai into the happiest city on Earth. As the city changes because of new technology and creative ideas, the Happiness Agenda prioritizes residents' and tourists' basic happiness needs.
The aims of everyone in the city are being met as a result of this agenda, both in the short and long term.
The Happiness Agenda seeks to elevate Dubai to a global model city. The overall goal of this program is to learn what people want and need, bring about good change, raise awareness, encourage introspection, and quantify the effects of happiness using the Happiness Index.
The following are the three components of the National Happiness and Positivity Programme:
- Satisfaction and optimism about government policies and services
- Promoting the virtues of joy and optimism as a way of life
- Making instruments that gauge communal contentment
The UAE's Happiness Agenda program makes decisions about government policies, services, and programs that can encourage virtuous living in a society and carry out a strategy for creating a happiness index to gauge people's contentment.
The following are a few of the actions conducted as part of the Happiness Agenda program:
- Designating CEOs responsible for the satisfaction and well-being of all government agencies
- establishing councils for wellness and happiness at government agencies.
- Scheduling time for programs and activities at federal government agencies that promote happiness
- Building workplaces that promote happiness and well-being
- Making customer pleasure centers out of customer service centers
- Including annual indexes, surveys, and reports to gauge contentment across all facets of the community.
- All government agencies should use the same form to measure happiness and health at work.
One of the core projects of Smart Dubai, Ai Lab, is a pioneering Artificial Intelligence (AI) lab that helps Dubai advance toward being the world's smartest city. To enhance the general quality of life of its people, raise happiness levels, and increase tourist satisfaction, AI has been utilizing the power of machine learning to incorporate AI into governmental services and city experiences. Smart Dubai is the government office in charge of making Dubai a smart city. It works with private and public sector partners to empower, deliver, and promote an effective, smooth, safe, and impactful city experience for residents and tourists.
The AI Lab, which started in partnership with IBM, is working with a growing network of partners from the public and private sectors to give them the tools and help they need to use AI services and applications in their industries.
"Blockchain plan for Dubai"
The Dubai Blockchain Strategy will assist Dubai in realizing H.H. Sheikh Mohammed bin Rashid Al Maktoum's vision of making Dubai the world's happiest city, and "Dubai [will be] the first city entirely powered by Blockchain by 2020." The approach will support three strategic pillars—government effectiveness, industry development, and global leadership.
Participants can trust this view because the blockchain offers a shared, distributed ledger with the additional features of immutability, consensus, provenance, and finality. A blockchain enables all participants to access and edit a single ledger instead of maintaining their copy of the Network's information. As a result, there will be less paperwork, time spent trying to compromise opposing viewpoints, time spent resolving conflicts, and less need for third parties to decide.
How will blockchain affect Dubai's operations?
Blockchain technology has several potential applications for improving the effectiveness of governments. It first aids in eliminating paper, which is a precise cost and productivity gain. Second, it enables a more effective digital orchestration of processes with several moving elements, including visa renewals. Thirdly, it makes it simpler for participants to examine transaction data and identify potential areas for advancement. Finally, it might enable Dubai to create entirely new procedures and services while fundamentally reimagining the "business of government."
In an exemplary implementation, the resident or citizen won't even be aware that blockchain technology is being employed. They will observe that previously time-consuming, laborious procedures involving numerous government entities are now smooth and quick. For instance, one of the use cases we have been investigating consists of controlling a vehicle's lifecycle, from when it enters the country until it is eventually disposed of or exported. Automobile registration or renewal involves several stages that may be digitized utilizing blockchain. Because it enables potential purchasers to check a vehicle's history, the procedure is more effective while increasing visibility in the used automobile market. Another area where blockchain might improve the citizen experience is the registration of companies or trade licenses, which frequently require numerous players, regulators, and different types of documentation.
Dubai's paperless approach
According to the Crown Prince of the Emirate, Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai is the first government in the world to go entirely paperless. He also mentioned savings for the Dubai government totaling $350 million- and 14-million-man hours. The Dubai government uses a robust platform for digital government services to handle all of its internal and external processes and transactions digitally.
A new phase in Dubai's journey to digitize life in all of its elements, a journey rooted in innovation, creativity, and a focus on the future, begins with the achievement of this aim. This system also strengthens Dubai's position as a global leader in the digital sector and creates public services and operations that make people happier.
The Dubai government will abandon paper in 2021, saving more than 1 billion sheets of paper annually from use in official business. Integrating frameworks across government agencies is a big step toward making Dubai a smart city of the future and making employees and citizens happier while saving time, money, and the environment.
The paperless strategy for the Dubai government was implemented in five stages, each involving a separate group of Dubai government agencies. These organizations offer more than 1,800 digital services and more than 10,500 important transactions. After the fifth phase, the strategy was fully implemented across all 45 Dubai government bodies.
The statement also noted that cooperation and integration among businesses allowed for the automation of customer-facing services and business operations, resulting in a 336 million paper reduction. It claimed that the digital transformation of the Dubai government would improve the smart city experience for all inhabitants by completely doing away with paper transactions. The DubaiNow app gives users access to more than 130 smart city services in 12 main categories. This system is another way that digitalization will help to provide residents with great experiences.