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Easy Return

Yes, sometimes what you buy online is not what you had in mind. We want you happy and carefree. So we made it easy to return your products. 

1. Submit your request.

Click on easy return button below and fill out our form (promise that’s the last paperwork).

2. Receive return confirmation

We email you the return confirmation.

3. Ship back the product.

Print our return confirmation paper and put it on the product and ship them back to us.

4. Refund or replacement.

We will contact you for a refund or replacement in 48 hours.

FAQ

1. What product can be returned?

Since we work mostly with electronic devices the returning product must not have been used or plugged into electricity.

It must be in its original packaging and returned with its all accessories and not looked used.

It must not be broken.

It must not have been bought in a sale plan.

2. How long after receiving the product I can return it?

The product can be returned 7 days after the purchase date.

Notice 1: Please keep in mind we have set these rules to value the right for the next customer.

Notice 2: Please bear in mind that the customer is responsible for all the costs regarding shipping back the product.

Need Help? Our Custom Support Is Here to Help more

Live Chat 24/7

Phone

Landline: 

+971-4-3377738,  +971-4-2595133

Fax:

+971-4-2595130

UAE Toll Free:

800-6001

Whatsapp:

+971-504355693, +971-554290257

Our Address

Company Name

Future Sky Equipment LLC

Office Address

UNIT# 3 City Pharmacy Building - Port Saeed St (22 A) - Deira  Dubai - United Arab Emirates

PO BOX

186039

Email

Order Inquiries:

inquiry@dubai-sensor.com

Support Queries:

contact@dubai-sensor.com

Sales Hours

Mon - Fri:
9am-7pm UTC
Sat - Sun :
10am-7pm UTC

Mon - Fri:
9am-7pm KSA
Sat - Sun :
10am-7pm KSA

Supports Hours

Mon - Fri:
9am-7pm UTC
Sat - Sun :
10am-7pm UTC

Mon - Fri:
9am-7pm KSA
Sat - Sun :
10am-7pm KSA